Frequently Asked Questions - Al Faris Rent a Car
Al Faris Rent a Car requires a minimum rental duration of 24 hours. Any rental period less than this still incurs a full day’s charge. This policy ensures fair usage and availability for all customers.
If you return the vehicle before your agreed period ends, you will still be responsible for the entire rental cost as initially booked. No refunds or adjustments are provided for early returns.
Al Faris Rent a Car provides 24/7 roadside assistance for all rentals across KSA to ensure your safety and convenience. Our team is always ready to help with emergencies like breakdowns or flat tires.
You need a valid driver’s license, ID, passport, and credit card to rent a car. Additional documents may be required for international renters or specific vehicle categories.
Vehicles must be returned with the same amount of fuel as at the start of the rental to avoid additional charges. A refueling fee will apply if the tank is not returned full.
Yes, you can add a driver to your agreement. The driver must meet all rental requirements, be present at the time of rental, and provide valid identification.
Standard rentals have a daily mileage limit, which varies by vehicle type. Excess mileage incurs additional charges, so check your agreement for specific limits.
In case of an accident or breakdown, immediately contact Al Faris roadside assistance for support and instructions. Provide your location and rental details for prompt assistance.
Yes, foreign nationals can rent a car with a valid driver’s license from their home country and an international driving permit. Ensure all documents are valid for the rental duration.
Al Faris Rent a Car accepts major credit cards, debit cards, and cash payments. Corporate clients may also benefit from tailored payment solutions and invoicing options.
A refundable security deposit is required for all rentals, the amount of which depends on the vehicle type. This deposit is returned upon safe and timely return of the car.
Yes, you can extend your rental period subject to vehicle availability and additional charges. Contact our customer service team to arrange an extension.
Basic insurance is included with all rentals, covering damage due to collisions and theft, subject to a deductible. Additional coverage options are available for enhanced protection.
Insurance does not cover damages from negligence, illegal activities, or under the influence of substances. Always adhere to traffic laws and rental terms to avoid liabilities.
Full coverage insurance is available at an extra cost, eliminating the deductible for covered incidents. This option provides peace of mind during your rental period.
Traffic fines incurred during the rental period are the renter’s responsibility and must be paid promptly. Unpaid fines may result in additional administrative fees.
Losing the car key incurs a fee for key replacement and associated costs. Report the loss immediately to avoid delays and additional charges.
You can modify or cancel your reservation through our customer service hotline or website, subject to our cancellation policy. Early modifications are recommended to avoid fees.
Late returns will incur additional charges, calculated daily, until the vehicle is returned. Notify us in advance if you anticipate a delay.
Changes after pickup are possible, subject to vehicle availability and potential additional charges. Contact our team to discuss your options.
Al Faris Rent a Car offers convenient airport pickup and drop-off services, facilitating seamless travel transitions. Book in advance for a hassle-free experience.
We offer a range of luxury and exotic cars to meet the needs of our discerning clients. Explore our premium fleet for a superior driving experience.
Long-term leases are available at competitive rates, providing flexible solutions for extended needs. Contact us for tailored plans and special discounts.
